EQUIPThe Verge · 46m ago
NYC is now the first city in America that bans sketchy subscriptions
Executive Brief
The 30-second read
New York City has implemented a click-to-cancel regulation requiring businesses to simplify the subscription termination process. Corporate travel departments and personnel based in the city can now file formal government complaints against non-compliant vendors.
- 01Businesses must ensure subscription cancellation is as easy as the initial sign-up process
- 02New York City becomes the first American municipality to enforce these recurring fee protections
- 03Residents can submit formal complaints to the city government regarding non-compliant subscription practices
- 04The regulation prevents gyms and other services from requiring complex in-person or mail-in cancellations
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Business Travel Management 2026: Program Blueprint →AI-generated summary · Verify at source
New York City residents struggling to get out of recurring subscription fees can now submit complaints to the city government. As of Thursday, the city's click-to-cancel rule has taken effect, which requires businesses to make it as easy to cancel a subscription as it is to sign up. That means a gym that lets you […]