STAYHotel Dive · 1d ago
Hotel Tech-in: The wireless tracking device that clears room service trays
Executive Brief
The 30-second read
Hotel technology provider TrayAway has launched a Wi-Fi-based device designed to streamline the retrieval of room service items. The hardware allows guests to instantly notify hospitality staff for tray collection via a single-button interface.
- 01Wi-Fi enabled hardware automates the communication process for post-meal tray retrieval
- 02System addresses operational inefficiencies caused by lingering room service items in hallways
- 03One-click guest interface minimizes friction and enhances the post-dining service experience
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TrayAway’s technology solves an overlooked operational pain point with a Wi-Fi-based device that allows guests to notify staff when they’re done with their meal through the click of a single button.