EXPLORESmart Cities Dive · 2d ago
AI adoption by local governments outpaces public trust: survey

Executive Brief
The 30-second read
Local government AI implementation is currently exceeding the rate of public acceptance and trust. Executive stakeholders should note that transparency deficits and infrastructure quality remain primary obstacles to successful resident engagement.
- 01AI adoption rates in local government sectors are currently outpacing general public trust levels
- 02Resident perceptions remain unfavorable regarding transparency protocols for government AI utilization
- 03Digital infrastructure quality is a critical factor limiting positive public sentiment toward new technology
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London Business News: Executive Guide →AI-generated summary · Verify at source
Transparency about AI use and quality of digital infrastructure were among the issues where resident perceptions were less favorable, the survey found.